Tuesday, 19 January 2010

X600D product recall

Unfortunately a batch of X600D Quadrocopters have been found to have potential defects (as per this post on RCG http://www.rcgroups.com/forums/showthread.php?t=1175755). In that post XAircraft have published a list of serial numbers and unfortunately several of our units were on the list.

We have now contacted all of our customers and got the serial numbers from each of them. Those that require new parts will be shipped new parts to rectify those potentially defective X600Ds as soon as possible.

We have never actually had any complaints from X600D customers or failures of our own X600Ds (which were on the list) and everyone has been very happy with them. That and the fact that XAircraft are dealing with the recall very professionally and properly will hopefully mean that it won't be too much of an inconvenience to our customers and XAircraft's reputation won't be badly affected.

All the best

Simon

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